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We’ve Got Exciting News: WorkOtter is now Prism PPM!

Contact Our Support Team

Got a question? Need a solution to a problem right away? Check out our Knowledge Base or reach out to our experts.

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If something’s not working as expected or you have questions about specific features, don’t worry—we’re on it. Submit a support ticket, and our expert team will get back to you ASAP with the right solution.

To enter a support ticket please click on the Support button in the lower right of your screen.

Find Answers Instantly in Our Knowledge Center

Prism PPM online resources will help you find answers to common issues, key features, step-by-step guides, and best practices to help you navigate the software with ease.

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Prism PPM Support FAQ

Have a question? Check out our FAQs for quick answers to common questions.

You can fill the form detailing your issue on this page and an expert in our team will get in touch with you ASAP.

We’re always happy to help you add additional users, please reach out to your dedicated Account Manager for help.

You can visit Prism PPM knowledge base for valuable online resources that will help you find answers to common issues, key features, step-by-step guides. You can also explore our blog to find in depth articles on PPM topics and Prism PPM features.

Yes. To get started, we require a minimum of 10 Manager Licenses. You can learn more about this on our Pricing Page.

All fees (including initial setup, platform costs, and services) are invoiced annually with invoices due upon receipt. Learn more on our Pricing Page.