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The Must-Have KPIs Every PMO Needs to Measure

This guide breaks down the essential leading and lagging KPIs that help PMOs shift from task tracking to strategic impact. From resource forecasting to benefits realization, you’ll get clear, actionable guidance on which metrics to use, when to use them, and how to connect them back to business value.
Must have KPIs for PMOs
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Why You Need This White Paper

In a world of tight budgets, shifting priorities, and increasing executive scrutiny, measuring the right metrics makes all the difference. This white paper explains the metrics that matter most to PMOs, from executives to team collaborators, and how to move beyond simple reporting to communicate a data story. Inside you'll learn:

About The Author

With over two decades dedicated to leading organizational excellence, Caitlin specializes in linking strategic business priorities with PMO performance. She has led Prism PPM through significant modernization and innovation, turning the platform into a vision in the Gartner Magic Quadrant for Adaptive Project Management and Reporting. Caitlin champions the modern PMO’s shift—from routine reporting to strategic leadership—and brings a wealth of practical insight to the challenge of making KPIs actionable and meaningful.