When patient outcomes are the mission, operational efficiency isn’t optional. That is why a large healthcare network turned to Prism PPM to optimize its IT project landscape. By centralizing and standardizing portfolio management, the organization was empowered to run projects more efficiently and ensure every initiative supported both clinical and business objectives.
Innovating for Patients, Delivering on the Mission
Written byPublished on
Prism PPM
April 3, 2026
377
Active projects tracked and managed more effectively
24
Portfolios standardized to drive greater efficiency
100+
High visibility projects directly tied to mission goals
The Challenge
Executives knew the investments they were making in critical IT infrastructure would drive better outcomes for both patients and their business. But with as many as 300 active projects being conducted across 20+ business units, project data was siloed across the organization, leading to a lack of visibility and the inability to proactively get ahead of issues. Without insights into potential trouble spots, management was often in the dark until trouble arose, leading to reactive decisions that waste time and budget.
Most concerning was that initiatives tied directly to patient experience and clinical outcomes were often at risk of schedule creep and resource bottlenecks, delaying improvements that could meaningfully impact patient care. Something had to be done.
Most concerning was that initiatives tied directly to patient experience and clinical outcomes were often at risk of schedule creep and resource bottlenecks, delaying improvements that could meaningfully impact patient care. Something had to be done.
The Solution
Many life sciences and healthcare organizations embrace a centralized PMO structure for their major initiatives for a very good reason: centralizing certain functions allows for operational optimization. So it isn’t surprising that this organization’s solution was to implement a new PMO and adopt a PPM tool.
Prism PPM was selected in order to:
- Organize their project structures and create roll-up views of their newly created portfolios
- Identify and communicate which projects were mission-critical
- Optimize cross-functional resource usage
- Deliver proactive insights into project status before problems arose
Having a single system that contains different projects organizes them to a standard, shifts the focus to what really needs to be done, which is driving innovation tied to better patient outcomes.
PMO Leader in the Healthcare Industry
We're Here to Help,
Let's Get Started.
The Results
The organization has realized significant benefits since implementing Prism PPM:
- Projects are directly aligned to key organizational metrics such as operating margin and patients served.
- PMs save time and effort with standardized status reporting that rolls up to executive summaries – keeping everyone aligned and informed.
- The PMO now acts as a strategic driver for both business and patient outcomes.
Industry
Healthcare
Employees
27,000
Location
United States
Use Cases
Project prioritization, resource management, reporting and insights